Secure Online Banking
FAQ
- What are the bank's operating hours?
- What phone number do I call for a lost or stolen check card?
- What phone number do I call for a lost or stolen credit card?
- Is there an ATM charge if I use my FPB debit card at a FPB location?
- How do I order more checks from FPB?
- What is the FPB 24 hour account access telephone number?
What are the bank's operating hours?
The bank's operating hours are as follows:
Hammond Main Office and Mandeville Branch
Lobby
Monday - Thursday 8:30 am - 4:30 pm
Friday 8:30 am - 5:30 pm
Saturday 9:00 am - Noon
Drive Up
Monday - Thursday 7:45 am - 5:30 pm
Friday 7:45 am - 6:00 pm
Saturday 9:00 am - Noon
Hammond East, Ponchatoula & Amite
Lobby
Monday - Thursday - 8:30 am - 4:30 pm
Friday 8:30 am - 5:30 pm
Drive Up
Monday - Thursday 7:45 am - 5:30 pm
Friday 7:45 am - 6:00 pm
Covington
Lobby
Monday - Friday - 8:30 am - 4:30 pm
Drive Up
Monday - Friday - 8:30 am - 5:00 pm
What phone number do I call for a lost or stolen check card?
Please call 1-877-849-5533 immediately. This number is a toll free number which operates 24 hours a day, seven days a week.
What phone number do I call for a lost or stolen credit card?
Please call 1-800-423-7503 immediately. This number is a toll free number which operates 24 hours a day, seven days a week.
Is there an ATM charge if I use my FPB debit card at a FPB location?
There is no charge when you use your FPB debit card at any FPB location. Please remember, there may be a charge if you use your FPB debit card at other ATM locations.
How do I order more checks from FPB?
Simply return the main menu and mouse over the heading Account Services. Then on the drop down menu there is a Personal Checking Page and a drop down menu that it titled "Check Reorder" Simply click on that page it will take you to our check ordering page.
What is the FPB 24 hour account access telephone number
The number to access your account 24 hours a day is a toll free number. That number is 1-877-345-3742.
